Why your wordpress link isn't working

Why your wordpress link isn't working

Why the WordPress Admin Login Link May Not Be Working

If you clicked our link to access your WordPress admin panel to add a user and it didn’t work, don’t worry — this is common and usually easy to fix. Below are the most frequent reasons and what to do in each case.

1. You’re Using Managed WordPress Hosting

Many managed WordPress hosts require you to log in through their hosting dashboard first before accessing the WordPress admin area.

Common managed hosts include:

  • WP Engine

  • Kinsta

  • Flywheel

  • GoDaddy Managed WordPress

  • SiteGround (Managed plans)

What happens:
The standard /wp-admin link may redirect, time out, or show an error if you’re not authenticated through the host.

What to do:

  1. Log in to your hosting provider’s dashboard

  2. Locate your website

  3. Click “WordPress Admin”, “Admin Login”, or “WP Dashboard”

  4. Add the user from there

2. Your Site Uses a Custom Admin Login URL

For security reasons, many WordPress sites hide or rename /wp-admin.

Examples:

  • /my-login

  • /admin-login

  • /secure-login

  • /login

This is usually done using security plugins like:

  • Wordfence

  • iThemes Security

  • WP Cerber

  • All In One WP Security

What happens:
Our link points to the default WordPress login path, which no longer exists on your site.

What to do:

  • Use your custom admin login URL

  • Or log in via your hosting provider, then access the admin panel from there

If you’re unsure what your custom login URL is, your developer or hosting provider can help.

3. You’re Not Logged In (or Your Session Expired)

If you’re logged out of WordPress, the link may:

  • Redirect you to a login screen

  • Appear to “do nothing”

  • Show an error or blank page

What to do:

  • Log in to WordPress first

  • Then revisit the admin panel and add the user manually

4. Security or Firewall Restrictions

Some sites block:

  • Unknown IP addresses

  • Direct admin access

  • External redirects to the admin area

This is common on higher-security sites or those behind firewalls like:

  • Cloudflare

  • Sucuri

  • Host-level firewalls

What happens:
The link may be blocked or denied before WordPress even loads.

What to do:

  • Log in directly through your hosting provider or normal login flow

  • Add the user from inside WordPress

5. You’re Not Actually Running WordPress

This sounds obvious, but it happens.

If your site is built on:

  • Webflow

  • Wix

  • Squarespace

  • Shopify

  • A headless CMS

There is no WordPress admin panel to access.

What to do:
Confirm that your site is WordPress-based before attempting to add a WordPress user.

6. Plugin or Theme Conflicts

Rare, but possible.

Certain plugins or custom themes can interfere with:

  • Admin redirects

  • Login handling

  • User permissions

What to do:

  • Try logging in via your hosting dashboard

  • If the issue persists, contact your developer or hosting support

Recommended Best Practice

If the link doesn’t work, the fastest solution is almost always:

Log into your hosting provider first, then access the WordPress admin from there.

Once inside WordPress, you can manually add a user by going to:

Users → Add New

Still Stuck?

If none of the above applies, reach out to your hosting provider or developer for help accessing your WordPress admin panel. They can confirm your login method and resolve access restrictions quickly.

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